Installation options Office 365 Add-in
You install the FileCap Office 365 Add-in with a manifest file from the FileCap Administration Portal. You can install it for one mailbox or deploy it for a group of users or your whole organization.
Before you install#
- Check the system requirements.
- Choose and download the manifest. There are two: one for modern Outlook clients and one for older clients or when business rules are enabled. See Download the manifest file for which one to choose.
Which option to use#
| Situation | Use |
|---|---|
| You want to test the add-in on your own mailbox first | Install for a single user |
| You roll it out to a pilot group, then to everyone | Deploy for the organization |
| Users must not be able to remove the add-in, for example because business rules are enabled | Deploy for the organization with the Fixed deployment method |
| You enabled “Restore original mail item after sending” | Also configure the Microsoft Graph permissions. Not needed otherwise. |
| You want to uninstall the add-in | Remove the Office 365 Add-in |
- Single user: you upload the manifest yourself in Outlook on the web. Your tenant can block users from uploading custom add-ins.
- Organization: a Microsoft 365 administrator uploads the manifest in the Microsoft 365 admin center under Settings > Integrated apps and assigns it to users or groups.
After installing#
Changes in Microsoft 365 are not applied immediately. The add-in usually appears within 6 to 12 hours, and Microsoft states it can take up to 72 hours. See the Microsoft FAQ on centralized deployment.
If a user still doesn’t see an add-in that was deployed for the organization, open the add-in store in Outlook on the web (https://outlook.office.com/mail/inclientstore), go to the Admin-managed tab and open FileCap there. For other problems, see Troubleshooting.