Remove the Office 365 Add-in

Remove for the organization#

If you deployed the Office 365 Add-in from the Microsoft 365 admin center, remove it there:

1. Log in on admin.microsoft.com.
2. Go to Settings > Integrated apps.
3. Select FileCap and click “Remove”.

If the add-in was deployed with the Fixed method, users can’t remove it themselves. Only an administrator can remove it in the Microsoft 365 admin center.

Remove for a single user#

1. Open your browser and go to outlook.office.com.

2. Click in the URL bar and add /inclientstore after /mail.

3. The link should look like this: https://outlook.office.com/mail/inclientstore

4. Wait a few moments until the screen with the add-ins appears.

5. Click “My add-ins”.

6. Click the three dots next to FileCap.

7. Select Remove to uninstall the add-in.

The add-in is usually removed within 6 to 12 hours. Microsoft states it can take up to 72 hours. Restart Outlook if it still shows.