Documentation

Admin panel

The Admin panel IP restrictions page, showing your current IP address, the list of allowed addresses and a toggle to let the MSP administrator reach the portal

Go to Access management > IP restrictions.

SettingDescription
IP restrictionsSpecify the networks that are allowed to log in to the admin panel. Add one entry at a time: click +, enter the address in the Add IP address dialog and click Add. Write each entry as an IPv4 address with a prefix length or subnet mask (XXX.XXX.XXX.XXX/XX or XXX.XXX.XXX.XXX/XXX.XXX.XXX.XXX), or as an IPv6 address with a prefix length. Start by adding your office’s public IP address, shown as “Your current IP address”, for example 203.0.113.10/32. Private ranges such as 192.168.0.0/16 have no effect, because the admin panel is reached over the internet. When the list is empty, every IP address is allowed.

Beware: improperly filling this in will get you blacklisted from your own admin panel!
Allow MSP admin to access my admin portalIf this option is enabled, the MSP server administrators can access this FileCap portal’s settings.

Admin panel users#

Go to Access management > Users. This section displays all FileCap admin users who can log in to this FileCap admin portal. It is also possible to create a new admin user here. Beware, this concerns Admin users!