SMS verification

The SMS verification settings, with the sender address, the default country prefix and a test SMS section

In SaaS, SMS comes pre-configured by FileCap. A SaaS portal administrator sees the “Other settings” and “Test SMS” sections. The “Provider details” section is only shown on portals that manage their own SMS provider, such as on-prem portals.

Other settings#

Setting	Description
Sender address (max 11 characters)	The name that is visible to the recipient as the sender of the SMS. Note: This name may be a maximum of 11 characters long. This is a limit for all SMS providers. This field is hidden when Bird is the SMS provider. On SaaS portals the sender address is set by FileCap and shown read-only.
Default country prefix	Select the default country code that will be used if the user has not specified a country code. The portal administrator can change this setting, also on SaaS portals. A number that starts with + is used as entered. A number that starts with 00 is used with 00 replaced by +. Any other number gets the country code in front, and a leading 0 is dropped. Example: If “Netherlands (+31)” is selected, 0612345678 is sent to +31612345678 and 0031612345678 is sent to +31612345678.

Setting

Description

Sender address (max 11 characters)

The name that is visible to the recipient as the sender of the SMS. Note: This name may be a maximum of 11 characters long. This is a limit for all SMS providers. This field is hidden when Bird is the SMS provider. On SaaS portals the sender address is set by FileCap and shown read-only.

Default country prefix

Select the default country code that will be used if the user has not specified a country code. The portal administrator can change this setting, also on SaaS portals. A number that starts with + is used as entered. A number that starts with 00 is used with 00 replaced by +. Any other number gets the country code in front, and a leading 0 is dropped. Example: If “Netherlands (+31)” is selected, 0612345678 is sent to +31612345678 and 0031612345678 is sent to +31612345678.

Test SMS#

Each setting is saved on its own: the sender address when you confirm it, the default country prefix as soon as you select it. To test the settings, enter a mobile phone number and click “Send test token”. The Test SMS form is only shown when SMS verification is enabled, and the Test SMS section is not shown to read-only administrators.

Provider details#

This section is not shown on SaaS sub-portals.

Setting	Description
Enable SMS verification	If this option is enabled, it becomes possible to configure an SMS provider and use the SMS capabilities within FileCap.
SMS provider	Select an SMS provider here; currently six are supported: Spryng, Messagebird, Bird, Twilio, CM Telecom, Esendex. With the providers Twilio and Messagebird, we use their functionality to validate local phone numbers (without +country code) so that the format is correct. The other providers do not support this functionality.
Provider specific settings	The remaining fields are provider-specific. To obtain this information, see the website of the chosen SMS provider.