Documentation

After logging in, you can compose a secure message directly in the portal:

  1. Enter the recipient’s email address (multiple recipients are possible).
  2. Add a subject and your message text.
  3. Attach files — there is practically no size limit for files sent with FileCap.

  1. Choose how long the transfer stays available (in days) and how many times the files may be downloaded. When either limit is reached, the link stops working.
  2. Choose the verification method the recipient must use to open the transfer:
  • Verification code by email (default) — the recipient receives a code by email and enters it on the portal.

  • SMS verification — the code is sent by text message; enter the recipient’s mobile number.

  • Password — you choose a password and share it with the recipient yourself.

  • Company password — a pre-agreed password for exchanging files with another organization.

    Depending on your organization’s configuration, you can also combine two verification methods for extra security.

  1. Click send. The recipients receive an email with a secure link to your message.

If configured, you will receive a confirmation of your sent message, and additional notifications when a recipient reads the message or downloads the files.

Retracting a message: after sending, you receive a notification from the FileCap server containing a unique link. Click it and confirm to retract the message and delete the attachments — even after a recipient has already opened the message.